Acerca de

Luxury Flower Designer & Online Store Manager

About us:

Irish Taylor & Co. consists of a team of consultants who provide efficiency to businesses with innovative technology solutions. We are mindful of our client’s needs for prompt, well-informed, and innovative advice. We have a presence in Australia, India, and the USA. You are encouraged to read more about us at https://irishtaylor.com before you apply and before your interview if you are selected.

We offer a wide array of services including software development, cybersecurity, and medical compliance, and have a lot of in-house legal advisory requirements.

Read more about us at https://www.linkedin.com/company/irish-taylor-co/ and read more about our social media campaigns at https://www.instagram.com/irishtaylor.co/ follow us to keep informed of our offerings.

Job Description:

Irish Taylor is seeking an innovative and skilled Luxury Flower Designer & Online Store Manager to oversee the creative, operational, and customer service aspects of a luxury online flower store. The role includes designing exquisite floral arrangements, sourcing flowers cost-effectively, enhancing product appeal with premium packaging and scents, managing studio production requirements, coordinating with the digital marketing team, and driving online sales. This position demands a blend of artistic creativity, operational acumen, and a customer-centric approach to elevate the brand’s luxury appeal.

Key Responsibilities:

Floral Design & Styling

Design and curate luxurious, innovative floral arrangements tailored to customer preferences and market trends.

Incorporate packaging, scent enhancements to elevate the sensory experience of products, and other elements to the packaging to elevate the brand’s identity and image.

Experiment with unique props, themes, and designs to differentiate the brand in the luxury flower market.

Ensure all designs align with the store’s brand identity, quality, and luxury standards.

Stay updated on global luxury flower design trends and incorporate them into the brand's offerings.

Collaborate with event planners or high-profile clients for bespoke floral arrangements.

Flower Sourcing

Source flowers from the most cost-effective and reliable suppliers while maintaining premium quality.

Negotiate with vendors to secure the best pricing and terms.

Stay updated on seasonal and exotic flower trends to provide innovative and exclusive offerings in the store as well as cater to ultra-luxury clientele.

Establish and maintain long-term relationships with suppliers for consistent quality and availability.

Incorporate sustainable and ethical sourcing practices to align with modern luxury standards.

Product Enhancement

Develop premium packaging concepts that reflect the luxury brand identity.

Curate and incorporate complementary scents to enhance the unboxing experience.

Continuously innovate with ideas to create a unique and memorable customer experience.

Photography & Videography

Style floral arrangements for professional photoshoots and video content.

Set up and manage studio equipment, lighting, and props for high-quality visual assets.

Collaborate with the marketing team to produce content for promotional and digital marketing campaigns.

Be familiar with photo and video editing tools/software to refine content for digital campaigns.

Coordinate with influencers or content creators for brand collaborations.

Store Operations

Manage all aspects of the online store, including inventory, order processing, logistics, and customer support – which could include working with third-party vendors and providers.

Ensure seamless operations and high levels of customer satisfaction.

Keep the product catalog updated with accurate, engaging descriptions, pricing, and imagery.

Manage cross-border logistics efficiently if the store serves an international clientele.

Troubleshoot and resolve technical issues related to the e-commerce platform.

Sales, Innovation, & Marketing

Drive online sales through strategic marketing initiatives and innovative product offerings.

Collaborate on campaigns, seasonal promotions, and exclusive collections to boost sales.

Identify opportunities for product diversification and innovation in the luxury flower space.

Identify and collaborate with brand ambassadors or partners to enhance visibility in the luxury market.

Use data-driven decision-making to inform marketing and sales strategies.

Customer Service

Deliver top-tier customer service, ensuring exceptional experiences from inquiry to delivery.

Address customer queries, requests, and concerns professionally and efficiently.

Build strong relationships with repeat customers to foster loyalty.

Analytics & Optimization

Use analytics tools to monitor sales, website performance, and customer behavior.

Generate insights to optimize marketing strategies, pricing, and product offerings.

Continuously measure and improve the effectiveness of digital marketing campaigns.

Conduct A/B testing and conversion rate optimization to improve website performance.

Stay updated on emerging analytics tools and technologies for enhanced decision-making.

Work Schedule

Adapt to USA time zones for customer service and operational tasks.

Be available during India time zones for creative production and team collaboration when needed.

Requirements:

Proven experience as a luxury flower designer, florist, or floral stylist with a portfolio of work.

Experience in premium product packaging and scent curation.

Strong negotiation skills and experience sourcing flowers cost-effectively.

Knowledge of photography and videography, including studio setup and styling.

Proficiency in e-commerce tools and platforms (e.g., Shopify, WooCommerce).

Exceptional customer service skills with a focus on creating luxurious experiences.

Ability to analyze data and use insights to optimize operations and sales.

Entrepreneurial mindset with a focus on innovation and continuous improvement.

Ability to work independently, multitask, and manage responsibilities across time zones.

Familiarity with AR/VR technologies or apps used in luxury floral e-commerce (if applicable).

Knowledge of sustainable floral practices or certifications in floral design.

Preferred Skills

Experience in luxury e-commerce and digital marketing.

Familiarity with SEO, social media advertising, and email marketing strategies.

Basic understanding of web analytics tools like Google Analytics or similar.
Experience with CRM systems to manage customer relationships and loyalty programs.

Familiarity with luxury branding strategies and storytelling.

Why Join Us?

Lead the creative and operational growth of a luxury flower brand.

Innovate and enhance products with packaging and scent concepts.

Take ownership of a multifaceted, high-impact role with creative freedom.

Work in a dynamic, flexible environment that encourages innovation and initiative.

Job Type:

Job Types: Full-time/ US East Coast shift (Flexible across the USA and India time zones)

Experience required: 5 to 6 years and above

How to Apply

Send your resume, portfolio, and a brief statement of your floral design philosophy to [Insert Email or Link] to careers@irishtaylor.com

Help shape the future of luxury flowers with Irish Taylor!

Location: Remote with occasional on-site work for shoots (Bangalore, Delhi and Mumbai)

Recruitment Candidates FAQs - https://www.irishtaylor.com/candidate-faqs

READ THE JOB DESCRIPTION CAREFULLY. DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE EXPERIENCE. IRISH TAYLOR HAS A STRICT SCREENING, INTERVIEW, AND ONBOARDING PROCESS.
NOTE: DUE TO THE LARGE VOLUME OF JOB APPLICANTS WHO WANT TO JOIN IRISH TAYLOR, WE WILL SEND A SCREENING FORM TO YOU IF YOU MATCH OUR REQUIREMENTS.

Diversity and inclusion:

At Irish Taylor, inclusivity drives us. We value diversity and strive for a fair and thriving workplace. We do not distinguish candidates based on any of the following:

Age
Sex
Community/cast
Religion or faith
Marital status
Political affiliation
Race
Gender
Sexual preference

Irish Taylor has its foundations on love, trust, and respect. We qualify our staff based on company objectives and purely seek mutual growth. We work hard to fulfill our company's mission!

Join our dynamic team at Irish Taylor and contribute to our mission of being the world’s most sought-after Growth Partner. Apply now to be part of our exciting journey!

Apply for this job